bdtbit Privacy Policy

1 Introduction and Purpose of This Policy

bdtbit is a trusted online entertainment platform in Bangladesh. We place the highest priority on our users' privacy. This privacy policy ("Policy") describes how bdtbit collects, stores, uses, and protects your personal information.

By using our platform, you are considered to have given your consent to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.

This policy applies to all bdtbit services, websites, and applications. We may update this policy from time to time, and you will be notified of any significant changes.

2 Information We Collect

bdtbit collects only the information necessary for the smooth operation of our services. The different types of information are described below:

Personal Identification Information

• Full name and date of birth (for age verification — you must be 21 years of age or older)
• Email address and contact details
• National ID card or passport number (when identity verification is required)
• Residential address

Financial Information

• Records of deposit and withdrawal transactions
• bKash, Nagad, or Rocket account details (for processing transactions)
• Winnings amount and betting history

Technical Information

• IP address and device type
• Browser and operating system information
• Cookies and session data
• Platform usage patterns and gaming activity logs

3 Methods of Data Collection

We collect information through various methods:

• Directly Provided Information: Information you provide directly during registration, login, or account updates.
• Automatic Collection: Information collected automatically through cookies, pixel trackers, and log files while you use our platform.
• Third-Party Sources: Information received through payment processors, identity verification agencies, or fraud prevention services.
• Support Communications: Information provided when contacting the support team via live chat or email.

4 Purpose of Data Use

bdtbit uses your information only for the following legitimate purposes:

Account Management

Your information is used to create, manage, and maintain your account; to ensure login security and prevent unauthorized access.

Payment Processing

Your financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket, to record transaction history, and to prevent financial fraud.

Service Improvement

Data is analyzed to improve our gaming experience and platform performance, to identify and resolve technical issues, and to personalize services according to user preferences.

Legal Obligations

Data is retained to enforce responsible gaming policies, to verify age (21+ requirement), to comply with anti-money laundering (AML) regulations, and to fulfill relevant legal obligations.

Communication and Support

Your contact information is used to send important notifications about your account, to facilitate communication with the support team, and where applicable, to inform you about promotional offers.

5 Data Security Measures

bdtbit has implemented industry-standard technical and administrative measures to keep your personal information secure:

• SSL Encryption: High-grade SSL (Secure Socket Layer) encryption technology is used during data transmission on our platform, keeping your information out of reach of third parties.
• Encrypted Storage: Sensitive information is stored in encrypted databases and can only be accessed by authorized personnel.
• Two-Factor Authentication (2FA): Two-factor authentication is available to provide an extra layer of security for your account.
• Regular Security Reviews: Our system security is regularly tested and updated.
• Access Controls: Only personnel with a genuine need can access your information, and all access is logged.

Even so, no transmission of information over the internet is completely secure. While we make every effort, no security measure is 100% impenetrable — it is our responsibility to make you aware of this.

6 Sharing Data with Third Parties

bdtbit never sells your personal information or provides it to third parties for advertising purposes. Only the minimum necessary information may be shared in the limited circumstances described below:

Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete transactions. These organizations are governed by their own privacy policies.

Game Providers

Game providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive limited technical data to ensure fair gaming. This sharing is governed by strict contractual agreements.

Legal Authorities

Information may be provided to authorities pursuant to a court order, government directive, or legal requirement. In such cases, we provide only the information that is legally required.

Fraud Prevention Services

Limited information may be shared with specialized cybersecurity firms to protect accounts and detect fraudulent activity.

7 Cookies Policy and Tracking

bdtbit uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

Essential Cookies

These cookies are essential for the basic functionality of our platform — such as maintaining your login session and managing security operations. They cannot be disabled.

Functionality Cookies

These cookies are used to remember your language preferences, game settings, and other personal preferences, making your experience on the platform more convenient.

Analytics Cookies

These cookies are used to analyze user behavior in order to improve our services. The data collected is processed in aggregate and is not used to identify any specific individual.

You can control or delete non-essential cookies through your browser settings. However, this may limit some features of the platform.

8 Data Retention Period

bdtbit retains your information only for as long as it is necessary or legally required:

• Active Account: All necessary information is retained for as long as your account remains active.
• Closed Account: Even after an account is closed, financial transaction records and identity-related information may be retained for a specified period to meet regulatory and legal requirements.
• Backup Data: Information held in security backups is automatically deleted after a set period.

Once the relevant purpose has been fulfilled or the legal retention period has ended, we securely delete or anonymize your information.

9 Your Rights

You have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you. Upon request, we can provide you with a copy of your data.
• Right to Rectification: If any of your information is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to Erasure: In certain circumstances (where there is no legal obligation), you may request that your personal information be deleted.
• Right to Restrict Processing: You may object to or restrict the processing of your information for specific purposes.
• Right to Data Portability: You may request to receive your information in a structured format.
• Right to Withdraw Consent: Where the processing of your information depends on your consent, you may withdraw that consent at any time.

To exercise these rights, please contact our support team. Some requests may not be possible to fulfill due to legal obligations or security reasons.

10 Protection of Minors' Data

bdtbit strictly provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

If it comes to our attention that a minor is using our platform, we will immediately close that account and delete all associated information. If you become aware of a minor's account, please contact us immediately.

11 Policy Changes

bdtbit may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will change.

Continued use of the platform after any changes will be considered as consent to the updated policy. We therefore recommend that you review this policy regularly.

12 Contact Us

If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact us. Our dedicated privacy team will process your request as soon as possible.